Customer Satisfaction Questionnaire

South Lanarkshire Leisure and Culture - Customer Satisfaction Questionnaire

Thank you for participating in the South Lanarkshire Leisure and Culture - Customer Satisfaction Questionnaire.  Your feedback helps us recognise what we are doing right but more importantly, what we are not quite getting perfect.

This survey will take no longer than a few minutes, but will help develop our services for all users.

Thanks again for participating in this survey.

Customer Satisfaction Questionnaire

1. If you used our website or social media pages, how easy was it for you to navigate and book services or follow us?

1. If you used our website or social media pages, how easy was it for you to navigate and book services or follow us?

1 Not easy at all
2
3
4
5
6
7
8
9
10 Extremely easy
How easy was it for you to navigate
How easy was it for you to book services
How easy was it for you to follow us

2. What was your reason for visiting our facility (tick all that apply):

2. What was your reason for visiting our facility (tick all that apply):

3. Following your visit how did you feel (tick all that apply):

3. Following your visit how did you feel (tick all that apply):

4. How satisfied were you with your overall experience today?

4. How satisfied were you with your overall experience today?

5. How likely are you to recommend our services to a friend?

5. How likely are you to recommend our services to a friend?

6. Which of our services did you take part in today:

6. Which of our services did you take part in today:

Question

Question

South Lanarkshire Leisure and Culture logo

South Lanarkshire Leisure and Culture Ltd is a recognised Scottish Charity, No. SC032549, VAT No. 997 3253 70